Arriving at Changi: four terminals, a meeting point set in advance
Changi Airport has four terminals. Terminals 1, 2 and 3 are linked by the Skytrain; Jewel sits between Terminals 2 and 3 and is directly connected to Terminal 1; Terminal 4 is reached by shuttle bus. Each terminal has its own designated pick-up points, signposted ’Arrival Pick-up’, and drivers may neither park nor wait there, nor at the arrival and departure kerbsides (Changi Airport Group). The meeting point with your chauffeur is therefore arranged beforehand, from the details in your request.
For a transfer from Changi, we ask for:
- your flight number, with the date and scheduled arrival time;
- the terminal, if you know it (otherwise the flight number is enough to check);
- the number of passengers and bags, including anything bulky such as golf bags, pushchairs or trunks;
- your destination address, any stops on the way, and a phone number you can be reached on after landing.
The exact meeting point is given in your confirmation voucher, which reaches you before departure. Keep it to hand when you land, and if your schedule changes, message us on WhatsApp as soon as you know.
Flying private: Seletar and its business aviation centre
Seletar Airport, managed by Changi Airport Group, serves business aviation: charter flights and private flights. All non-scheduled flights there are handled through the Seletar Business Aviation Centre, which has a private drop-off area, a lounge and dedicated immigration clearance. At Changi, Changi Airport Group expects a new private terminal to open in mid-2027, on the site of the former CIP terminal.
For a private flight, send us the airport, your expected arrival time and the contact details of the flight operator or the handling agent receiving you. The pick-up point is arranged with them, in line with the airport’s access rules, then written into your confirmation voucher. Whether a car can come close to the aircraft is checked case by case, never assumed.
From the airport to your door
From Changi or Seletar, your chauffeur takes you directly to wherever your stay begins. A few typical journeys:
- Marina Bay: the hotels around the bay, a meeting in the business district, a convention at Suntec Singapore;
- Sentosa: a hotel on the island, a residence at Sentosa Cove, a day at sea from the marina;
- the Botanic Gardens: a walk on arrival, before you reach your hotel;
- Mandai: the Mandai Rainforest Resort, within the Mandai reserve.
We do not quote journey times, as they depend on the hour and the traffic. A stop on the way can be built into your request. To keep the chauffeur after the transfer, for a few hours or the whole day, say so as well: the chauffeur then stays at your disposal, as set out in your quote.
Departures, planned just as carefully
For the drive to the airport, the pick-up time is set with you, based on your flight time, your airline’s check-in deadline, your terminal and the traffic expected at that time of day. For a private flight, the time arranged with the operator is the reference.
The drive can also take in the last steps of your stay: a final meeting, a lunch, a stop at the hotel for luggage. For a jet or a helicopter, the flight itself is carried out by the operator chosen for your request, under its own licence: see yacht, helicopter and private jet. To begin, a short message is enough: let’s talk about your visit.